Type in “Microphone” on the “Search settings” box at the top of the screen and click Site Settings:.Make sure that Google Chrome is accessing the right microphone (i.e.In case the above did not fix your issue: Make sure your headset is plugged in and that you are able to hear other sounds on your computer.Īdvanced Microphone Permissions Troubleshooting.Click on the padlock icon next to the URL and then make sure you click Allow in the microphone settings to enable Talkdesk to access your microphone.Please do the following in Google Chrome to ensure that the permissions are properly enabled:
You must allow your browser to access your microphone and speakers before being able to accept or make a call in Talkdesk. There are several configuration steps that we recommend following on your browser or machine to prevent this error message from appearing: If you are getting the error 'Unable to access microphone, please check system settings.' while using Callbar, this is because certain permissions were not given on the browser, or your headset is not properly plugged in or recognized on your machine.
